TCS plans new organisational structure
The country’s largest software exporter Tata Consultancy Services (TCS) has planned to reorganise its global operations, with an aim to cater to customers in a focused way and boost its revenue growth. The new structure would become operational from April 1. And this will create a framework that is scalable for growth across markets and provide focus on strategic initiatives like asset leveraged solutions, platform-based BPO as well other new initiatives
Tata Consultancy Services rejigged its organisation into five units, which will provide customers a single view of the company. The units would address new growth opportunities, provide sharper accountability and groom new leadership. The structure is aligned to the long-term strategy and allows the sales team to drive new business in a dedicated fashion. The units have been organised as: Industry Solution Unit, Major Markets Group, New Growth Market Group, Strategic Initiative Group and Organisation Infrastructure Group. All these units will be run by empowered group heads.
S Ramadorai , TCS CEO and Managing Director said that as TCS has 100,000 plus employees it needs a structure that allows us to build a nimble organisation to capture new growth opportunities. And this would also help the company in providing customers a clear and better understanding of TCS’s project delivery. As part of the reorganisation plan, the company has constituted a new unit for its BPO segment, in addition to TCS Financial Solutions and the Small & Medium Business Solutions. These three businesses would operate as independent units and help in leveraging sales and customer relationships, the company said adding that, the new structure would lead to non-linear revenue growth.
Tags: Bpo sector, new structure, tcs